OutreachFlow Privacy Policy
Effective Date: November 4, 2025
Legal Entity: Bongi Technologies LLC
Address: 1007 N Orange St, 4th Floor Suite #1086, Wilmington, DE 19801, USA
Contact: privacy@outreachflow.io
1. Overview
OutreachFlow (“we,” “our,” or “us”) is an outreach automation platform operated by Bongi Technologies LLC. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, applications, and related services.
We value your privacy and are committed to protecting your data. We never sell your information to third parties.
2. Information We Collect
We collect the following categories of data:
a. Information You Provide
- Name and email address when you create an account.
- Payment information (processed securely via Stripe; we do not store credit card details).
- Optional business or project details entered within the platform.
b. Automatically Collected Information
- Analytics data via Google Analytics 4 (GA4), including page views, button clicks, session duration, device type, and IP address (for approximate geolocation).
- Logged‑in user tracking via GA4’s Web Stream Measurement Protocol API to understand feature usage and improve user experience.
c. Communication Data
- Emails and engagement data managed via Brevo (email delivery and marketing automation) to send onboarding tips, updates, and educational content.
d. Third‑Party API Interactions
- Limited data may be shared with integrated services (Hunter, Snov.io, SerpAPI) strictly for processing the user’s own queries (e.g., email discovery, SERP research). No additional personal data is transmitted to these services.
e. Affiliate and Referral Tracking
- Rewardful is used to attribute affiliate referrals; minimal identifiers (user ID, referral source) are processed.
3. How We Use Your Data
We use your information to:
- Provide, operate, and improve OutreachFlow.
- Process transactions and manage your account.
- Communicate updates, tips, and offers (through Brevo).
- Monitor usage metrics and improve performance.
- Prevent fraud and ensure platform security.
We do not sell, rent, or trade user data.
4. Data Retention
We retain your data as long as your account remains active. Upon account deletion, personal data is deleted or anonymized within 30 days unless retention is required by law.
5. Data Sharing and Third Parties
We only share data with the following trusted processors:
- Stripe: payment processing.
- Brevo: communication and engagement.
- Rewardful: affiliate tracking.
- Google Analytics (GA4): usage analytics.
- Hunter/Snov.io/SerpAPI: user‑initiated data lookups.
Each processor complies with applicable data protection standards and only processes data on our behalf.
6. International Data Transfers
Your data may be processed in the United States and other countries where our service providers operate. We take appropriate safeguards to protect your information during transfers.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Opt‑out of marketing communications at any time.
- Request a copy of your data.
To exercise these rights, email privacy@outreachflow.io.
8. Security
We use encryption, HTTPS, and limited internal access controls to protect all stored information. Sensitive fields in our MySQL database are encrypted. No method of transmission or storage is 100% secure, but we continuously monitor and improve our safeguards.
9. Children’s Privacy
Our services are not directed toward individuals under 18. We do not knowingly collect data from minors.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with an updated effective date.
11. Contact
If you have questions or concerns about this Privacy Policy or your data, contact us at privacy@outreachflow.io.